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<?php $subdomain = "tckts"; $username = "msirianni@zendesk.com/token"; $password = "0TDALUGakEn6oJ23ZaeQnLmjqtqwnLxz6pXnZrxT"; $headers = array('Content-Type' => 'application/json'); $options = array('auth' => array($username, $password)); $newTicket = array( 'ticket' => array( 'subject' => 'New Order', 'external_id' => 180, 'type' => 'task', 'group_id' => 66729, 'collaborator_ids' => array( 24178883 ), 'requester' => array( 'locale_id' => 1, 'name' => 'Test Name', 'email' => 'test@test.com', ), 'comment' => array( 'public' => true, 'body' => "\nThank you for your order.\n\nBelow is a breakdown for you to check and confirm back that everything is exactly as you want.\n\nOnce you are happy we will update this ticket with a Go Live certificate so you know your services are live and you will be billed from this point.\n\n\nYour details:\n\nCustomer: Connect B2B Ltd\nCustomer site: Lucy's Office\nCustomer contact: Lucy Robinson lr@connectb2b.co.uk\nDelivery method: Pre 12 £15.00\nDelivery address: Connect B2B Ltd\r\n12 Melcombe Place\r\nLondon\r\nNW1 6JJ\r\nLondon \r\nNW1 6JJ\nOrder date: 06/06/14\n\nOrder details:\n\nHorizon Cisco SPA 122 VoIP Analogue Phone Adapter £50.00 x 1 12345678901 12 months", ), ) ); $json = json_encode($newTicket); $request = Requests::post('https://{{subdomain}}.zendesk.com/api/v2/tickets.json', $headers, $json, $options); echo '<pre>'; echo $json; print_r($request); echo '</pre>'; ?>

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