<?php
$subdomain = "tckts";
$username = "msirianni@zendesk.com/token";
$password = "0TDALUGakEn6oJ23ZaeQnLmjqtqwnLxz6pXnZrxT";
$headers = array('Content-Type' => 'application/json');
$options = array('auth' => array($username, $password));
$newTicket = array(
'ticket' => array(
'subject' => 'New Order',
'external_id' => 180,
'type' => 'task',
'group_id' => 66729,
'collaborator_ids' => array(
24178883
),
'requester' => array(
'locale_id' => 1,
'name' => 'Test Name',
'email' => 'test@test.com',
),
'comment' => array(
'public' => true,
'body' => "\nThank you for your order.\n\nBelow is a breakdown for you to check and confirm back that everything is exactly as you want.\n\nOnce you are happy we will update this ticket with a Go Live certificate so you know your services are live and you will be billed from this point.\n\n\nYour details:\n\nCustomer: Connect B2B Ltd\nCustomer site: Lucy's Office\nCustomer contact: Lucy Robinson lr@connectb2b.co.uk\nDelivery method: Pre 12 £15.00\nDelivery address: Connect B2B Ltd\r\n12 Melcombe Place\r\nLondon\r\nNW1 6JJ\r\nLondon \r\nNW1 6JJ\nOrder date: 06/06/14\n\nOrder details:\n\nHorizon Cisco SPA 122 VoIP Analogue Phone Adapter £50.00 x 1 12345678901 12 months",
),
)
);
$json = json_encode($newTicket);
$request = Requests::post('https://{{subdomain}}.zendesk.com/api/v2/tickets.json', $headers, $json, $options);
echo '<pre>';
echo $json;
print_r($request);
echo '</pre>';
?>